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Frequently Asked Questions


Who is Fixable?

Fixable is a New York based company with more than 50 certified technicians across New York City - Manhattan, NY to Brooklyn, NY. We can repair every device in your home or in your office.


Who are your technicians?

Safety and trust are our main priority. Our technicians are certified, trained and background checked and ready to solve your problems. We only hire the top 10% of technicians who apply.


Does Fixable provide the guarantee on repairs?

All repair services come with a 90 day guarantee.


How fast Fixable can send a technician?

Scheduling depends on your appointment time. book it whenever is most convenient for you. Our certified technicians will be at your doorstep on time. Scheduling depends on your appointment time book it whenever is more convenient for you. Our certified technicians will be at your doorstep on time.


Do I need to be there with a technician the entire time?

All the repairs will be done inside our van on your doorstep. you can’t focus on anything else during the service time. Fixable’s goal is always to make your day more productive.


How do I pay Fixable?

We request payment before the repair service is complete. We accept all major credit and debit cards as well as PayPal.


How long will it take to repair my device?

On average most of us repair services are completed within 30-40 minutes.


What happens if my device can't be fixed?

If your device has another issue and the technician is unable to fix it, we will refund your payment.